Support Options

If you have questions about safety and security solutions, Kidde has answers. In fact, we have Support center dedicated to answering them. Kidde Support can help you troubleshoot your way out of most fire safety and CO alarm equipment problems. There, you’ll find answers to the most common questions with our FAQ's, in-depth support articles, and other support options. You can submit a specific question for an individual response.

Phone Support Options

• Chat-based support now available.
• For Customer Product Support - Call 1-800-880-6788 Monday through Friday from 8:00 AM - 7:00 PM ET 
• For Wi-Fi Customer Product Support - Call 1-877-542-5471 Monday through Friday from 8:00 AM - 7:00 PM ET 
• For Business Customer Support - Call 1-800-654-9677 Monday through Friday from 8:00 AM - 5:00 PM ET