Support Options

If you have questions about safety and security solutions, Kidde has answers. In fact, we have an entire Online Help Center dedicated to answering them. The Kidde Help Center can help you troubleshoot your way out of most fire safety and CO alarm equipment problems. There, you’ll find answers to the most common questions, articles, user manuals and other documents. You can submit a specific question for an individual response.

Phone Support Options

For Customer Product Support - Call 1-800-880-6788 Monday through Friday from 8:00 AM - 10:00 PM ET and Saturday 9:00 AM - 5:00 PM ET

For Wi-Fi Customer Product Support - Call 1-877-542-5471 Monday through Friday from 8:00 AM - 10:00 PM ET and Saturday 9:00 AM - 5:00 PM ET

For Business Customer Support - Call 1-800-654-9677 Monday through Friday from 8:00 AM - 5:00 PM ET